Privacy policy




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Effective Date: 13 May 2025

At PASA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, make a purchase, or interact with our services.

 

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, contact details (phone number, email address), delivery address, and payment information.
  • Order Information: Details about your purchases, delivery preferences, and transaction history.
  • Account Information: If you create an account, we may collect your username, password, and profile details.
  • Technical Information: Includes IP addresses, browser type, device information, and browsing activity on our website.
  • Communication Data: Any interactions via email, phone, or social media.

 

 

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To process and fulfill your orders.
  • To provide delivery updates and customer support.
  • To personalize your experience on our website.
  • To improve our website, products, and services.
  • To send you promotional offers, marketing updates, and newsletters (only if you opt-in).
  • To comply with legal requirements or respond to lawful requests.

 

3. How We Share Your Information

PASA does not sell your personal data. However, we may share your information with:

  • Delivery Partners: To ensure accurate and timely delivery of your orders.
  • Payment Providers: For secure payment processing.
  • Service Providers: For email marketing, analytics, or website hosting support.
  • Legal Authorities: If required by law or for fraud prevention purposes.

 

4. Data Protection & Security

We take strict measures to safeguard your personal data by:

  • Using secure payment gateways to protect transaction details.
  • Implementing encryption and firewalls to prevent data breaches.
  • Limiting access to your data to authorized employees only.

 

 

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences, improve website performance, and provide personalized content.

You can manage or disable cookies through your browser settings.

 

 

6. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Opt out of marketing communications at any time.
  • Request the deletion of your account and associated data (where applicable).

For privacy requests, contact us at hello@pasa.sg.

 

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill your orders, provide services, comply with legal obligations, or resolve disputes.

 

 

8. Third-Party Links

Our website may include links to external websites. PASA is not responsible for their privacy practices, and we encourage you to review their privacy policies.

 

 

9. Updates to This Policy

PASA may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

 

 

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

PASA Customer Support
Email: hello@pasa.sg

By using our website or services, you agree to the terms outlined in this Privacy Policy.